Privacy Policy
Last updated: June 22, 2026
At Luna Gold, we are committed to protecting your personal information in accordance with applicable laws in Canada and Quebec.
Collection of Information
We only collect information necessary to process your orders and manage our store, including:
- Name and contact information
- Billing and shipping address
- Email address and phone number
- Order-related information
- Technical information (IP address, browser, and device)
- Navigation data collected via cookies
Payment information is securely processed by our payment providers. Luna Gold never stores your full credit card information.
Use of Information
Your personal information is used notably to:
- process and ship your orders;
- communicate with you regarding your purchases;
- provide customer service;
- prevent fraud and ensure the security of our store;
- improve our services;
- send you promotional offers if you have consented.
Sharing of Information
We do not sell or rent your personal information. It may only be disclosed to our service providers (Shopify, payment services, carriers, and analytics tools) when necessary for the operation of our store or when required by law.
Cookies
Our site uses cookies to ensure its proper functioning, improve your browsing experience, and analyze site usage. You can manage your preferences in your browser settings.
Retention and Security
We retain your information only for the duration necessary for our operations and to comply with our legal obligations. Reasonable security measures are implemented to protect your data.
Your Rights
You can request access to your personal information, its correction, its deletion when permitted by law, or withdraw your consent to certain uses by contacting us.
Modifications
This policy may be modified at any time. The most recent version will always be published on our site.
Contact
Luna Gold
📧 info@lunagold.ca
📍 Quebec, Canada